How to Fix Cortana Not Working on Windows 10

Menzi Sumile

Cortana, Microsoft’s virtual assistant, is designed to enhance productivity and streamline tasks on Windows devices. However, users sometimes encounter issues where Cortana stops functioning correctly.

We will examine the common causes of Cortana malfunctions and provide step-by-step solutions to get your virtual assistant back on track.

Causes of Cortana Not Working in Windows

Cortana Not Working on Windows 10
  • Disabled Cortana settings
  • Incorrect region or language settings
  • Outdated Windows system
  • Corrupt system files
  • Faulty microphone or audio drivers
  • Cortana app issues

Ways to Fix Cortana Not Working in Windows

Restart your Windows 10

A simple restart can often resolve minor software glitches affecting Cortana’s functionality. This quick fix can refresh your system and restore Cortana to working order.

Steps:

  1. Click on the Start menu
  2. Select the Power button
  3. Choose “Restart”
  4. Wait for your computer to reboot, and try using Cortana again.

Check If Cortana Is Enabled

Cortana may have been accidentally disabled in your system settings. Ensuring that Cortana is correctly enabled can quickly resolve the issue.

Steps:

  1. Press the Windows key + I to open Settings
  2. Click on “Cortana”
  3. Toggle on “Let Cortana respond to ‘Hey Cortana'”
  4. Ensure “Use Cortana even when my device is locked” is also enabled

Check your Region and Language Settings

Cortana is not available in all regions or languages. You verify that your system is set to a supported region, and language is crucial for Cortana to function correctly.

current region supported by cortana

Steps:

  1. Open Settings (Windows key + I)
  2. Click on “Time & Language.”
  3. Select “Region” from the left sidebar
  4. Ensure your country/region is set to a Cortana-supported area
  5. Click on “Language” in the left sidebar
  6. Make sure your preferred language is set to one supported by Cortana

Make Sure your Windows 10 System is up-to-date

Keeping your Windows system updated ensures you have the latest features and bug fixes, which can resolve Cortana-related issues.

Steps:

  1. Open Settings (Windows key + I)
  2. Click on “Update & Security.”
  3. Select “Windows Update” from the left sidebar
  4. Click “Check for updates.”
  5. If updates are available, download and install them
  6. Restart your computer when prompted

Run SFC Scannow Command to Repair Corrupt System Files

Corrupt system files can cause various issues, including Cortana malfunctions. The System File Checker (SFC) tool can scan for and repair these corrupted files.

Cortana Not Working on Windows 10_ sfc scannow windows powershell

Steps:

  1. Right-click the Start button and select “Windows PowerShell (Admin).”
  2. Type “sfc /scannow” and press Enter
  3. Wait for the scan to complete (this may take some time)
  4. Restart your computer and check if Cortana is working

Update your Microphone Driver and Audio Driver

Outdated or faulty audio drivers can prevent Cortana from functioning correctly. Updating these drivers can often resolve voice recognition issues.

Steps:

  1. Right-click the Start button and select “Device Manager”
  2. Expand “Audio inputs and outputs”
  3. Right-click on your microphone and select “Update driver”
  4. Choose “Search automatically for updated driver software”
  5. Repeat the process for “Sound, video, and game controllers.”
  6. Restart your computer after updates are complete

Another option is using specialized third-party software with automatic driver update functionality, such as Fortect

Fortect Premium scans all installed drivers on your Windows PC, identifies faulty or outdated ones, notifies you in real time, and updates them as needed that cause Cortana to not work, including your microphone and audio drivers. This ensures your drivers stay current and can improve your PC’s overall performance and stability. 

Fortect driver updater

Download and install Fortect now.

Reinstall Cortana in Windows 10 with PowerShell

If all else fails, reinstalling Cortana can resolve persistent issues by replacing potentially corrupted files with fresh ones.

Steps:

  • Right-click the Start button and select “Windows PowerShell (Admin).”
  • Copy and paste the following command:

Get-AppxPackage -allusers Microsoft.549981C3F5F10 | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

  • Press Enter and wait for the process to complete
  • Restart your computer

Conclusion

Cortana is a powerful tool that can significantly enhance your Windows experience when functioning correctly. By following these troubleshooting steps, you can resolve most Cortana-related issues and get back to enjoying the benefits of this virtual assistant.

Remember to update your system and regularly check your settings to prevent future problems. If you continue to experience issues after trying these solutions, consider contacting Microsoft support for further assistance.

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About the author
Menzi Sumile
About the author | Menzi Sumile
On-page SEO, Proofreader, and Content/SEO Writer located in the Philippines, with over four years of experience in Blog Content Management and On-page SEO.

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