How to Fix Microsoft Store Not Working in Windows 10

Menzi Sumile

The Microsoft Store is a vital component of Windows 10, giving users access to various apps, games, and software. However, there are times when the Microsoft Store may not function properly, leading to issues like not opening, crashing, or displaying errors. If you’re facing this problem, you’re not alone.

This Fortect guide will cover multiple troubleshooting methods to help you resolve the “Microsoft Store “not working” issue in Windows” s 10.

Common Causes of Microsoft Store Issues

Microsoft Store Not Working in Windows 10

Before diving into solutions, it’s essential to understand the potential causes behind this issue:

  1. Corrupted Cache: The Store’s cache corrupted, preventing the app from functioning correctly.
  2. Date and Time Mismatch: Incorrect system time or date can disrupt the connection with Microsoft’s server’s end.
  3. Windows. Older versions of Windows 10 might have bugs that affect the Microsoft Store.
  4. Network Issues: Connectivity problems can prevent the Store from accessing the internet.
  5. Corrupted Files: System file corruption can also hinder the Store’s ability Store’stion.

8 Ways to Fix Microsoft Store Not Working in Windows 10

Check Your Internet Connection

A poor or unstable internet connection is one of the most common causes of Microsoft Store issues.

  • Open Settings by pressing Windows + I.
  • Go to Network & Internet and check your connection status.
  • If you’re on Wi-Fi, switching to a wired connection or resetting your router.

Adjust Date and Time Settings

An incorrect date or time can prevent the Microsoft Store from syncing with its servers.

Microsoft Store Not Working in Windows 10
  • Open Settings and go to Time & Language > Date & Time.
  • Toggle on Set time automatically and Set time zone automatically.
  • Restart your computer and check if the Store is now working.

Clear Microsoft Store Cache

Clearing the cache can help remove any temporary files that are causing issues.

  • Press Windows + R to open the Run dialog.
  • Type wsreset.exe and press Enter.
  • A command prompt will appear briefly, and the Microsoft Store will restart automatically after clearing the cache.

Run the Windows Store Apps, Troubleshooter

Windows 10 has a built-in troubleshooter that can help identify and fix problems related to Microsoft Store apps.

  • Open Settings and go to Update & Security > Troubleshoot.
  • Scroll down to find Windows Store Apps, then click on Run the troubleshooter.
  • Follow the on-screen instructions to diagnose and fix the issue.

Update Windows 10

You need to check for available Windows updates. An outdated version of Windows might be causing compatibility issues with the Microsoft Store. Updating to the latest version can resolve these problems.

  • Open Settings and go to Update & Security > Windows Update.
  • Click on Check for updates.
  • If any updates are available, download and install them, then restart your PC.

Reinstall Microsoft Store

If none of the above steps work, reinstalling the Microsoft Store may resolve the issue.

  • Open PowerShell as an administrator (press Windows + X and select Windows PowerShell (Admin)).
  • Run the following command to remove the Microsoft Store:

Get-AppxPackage *Microsoft.WindowsStore* | Remove-AppxPackage

Once removed, reinstall it by running this command:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Reset Microsoft Store

Resetting the Microsoft Store will restore it to default settings without uninstalling it.

  • Open Settings and go to Apps > Apps & Features.
  • Please scroll down to find the Microsoft Store and click on it.
  • Select Advanced options and then click Reset.
  • Confirm the Reset and restart your PC.

Use Fortect to Fix System Files

If you suspect that corrupted system files or crashed programs are causing the Microsoft Store to malfunction, using a third-party tool like Fortect can help. Fortect scans your PC for corrupted or missing files and replaces them automatically.

  • Download and install Fortect.
  • Run a full system scan to detect any issues.
  • Once the scan is complete, follow the prompts to repair your system files.
  • Restart your PC and check if the Microsoft Store is now functional.

Download and install Fortect now.

Final Thoughts

The Microsoft Store not working in Windows 10 can be frustrating, but by following these troubleshooting steps, you should be able to resolve the issue quickly. From adjusting your date and time settings to clearing the cache or reinstalling the Store, there are several ways to fix this common problem.

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About the author
Menzi Sumile
About the author | Menzi Sumile
On-page SEO, Proofreader, and Content/SEO Writer located in the Philippines, with over four years of experience in Blog Content Management and On-page SEO.

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