How to Clear and Reset Microsoft Store Cache in Windows

Menzi Sumile

The Microsoft Store is a vital Windows operating system component, providing users access to many apps, games, and software. However, like any digital store, it occasionally encounters issues like apps not downloading or updating correctly. One effective way to resolve these problems is by clearing and resetting the Microsoft Store cache.

Fortect will guide you through several methods to clear and reset the Microsoft Store cache on your Windows PC, ensuring smooth and hassle-free operation.

What is Microsoft Store?

Microsoft Store

The Microsoft Store is an online platform built into Windows. Users can browse, download, and install various applications, games, movies, and other digital content. It simplifies finding and managing software by offering a centralized location for downloads and updates.

However, accumulated cache and data over time can cause the store to malfunction, leading to errors and performance issues.

6 Ways to Reset and Clear Microsoft Store Cache

Reset on Settings

Resetting the Microsoft Store through Settings reinstates the app to its default state, clearing any corrupt or outdated cache that may be causing issues. This method is straightforward and can resolve most common problems quickly.

Steps:

  1. Press Win + I to open the Settings app.
  2. Navigate to Apps.
  3. Select Apps & features.
  4. Scroll down and find Microsoft Store.
  5. Click on Microsoft Store and select Advanced options.
  6. Scroll down and click Reset.
  7. Confirm by clicking Reset again.

Run WSReset.exe

The WSReset.exe tool is a built-in utility designed to clear the Microsoft Store cache without altering account settings or deleting installed apps. This method directly addresses cache-related issues.

Steps:

  1. Press Win + R to open the Run dialog.
  2. Type WSReset.exe and press Enter.
  3. A blank Command Prompt window will appear, indicating that the cache is being cleared.
  4. Once the process is complete, the Microsoft Store will open automatically.

Run Microsoft Store Apps Troubleshooter

The Microsoft Store Apps Troubleshooter is a diagnostic tool for detecting and resolving issues with apps downloaded from the Microsoft Store. It can identify problems that other methods might miss and apply specific fixes.

Steps:

  1. Press Win + I to open the Settings app.
  2. Navigate to Update & Security.
  3. Select Troubleshoot.
  4. Click on Additional troubleshooters.
  5. Find and click on Windows Store Apps.
  6. Click Run the troubleshooter and follow the on-screen instructions.

Run System File Checker

The System File Checker (SFC) scans for and repairs corrupted system files, which may be causing issues with the Microsoft Store. This method ensures that all essential system files are intact and functioning correctly.

Steps:

  1. Press Win + X and select Windows PowerShell (Admin).
  2. Type sfc /scannow and press Enter.
  3. Wait for the scan to complete. It may take some time.
  4. If any issues are found, the tool will attempt to fix them automatically.
  5. Restart your computer.

Open Regedit

Editing the registry can directly address deep-rooted cache issues by removing specific entries related to the Microsoft Store. This method should be used cautiously, as incorrect registry changes can cause system instability.

Steps:

  1. Press Win + R to open the Run dialog.
  2. Type regedit and press Enter to open the Registry Editor.
  3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications.
  4. Find and delete the folder named Microsoft.WindowsStore_8wekyb3d8bbwe.
  5. Close the Registry Editor and restart your computer.

Find and Delete the Windows Store Cache for Your User

Deleting the Microsoft Store cache files can resolve issues caused by corrupted or outdated cache data specific to your user account. This method ensures a fresh start for the Microsoft Store app.

Steps:

  1. Press Win + R to open the Run dialog.
  2. Type %localappdata%\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache and press Enter.
  3. Delete all files and folders within the LocalCache directory.
  4. Restart your computer.

Conclusion

Clearing and resetting the Microsoft Store cache can resolve users’ many common issues, from apps not downloading to general performance problems. By following the methods outlined in this blog, you can ensure that your Microsoft Store operates smoothly, providing a seamless experience for downloading and managing your apps and games.

If you continue to face issues, consider seeking further assistance from Microsoft support or community forums.

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About the author
Menzi Sumile
About the author | Menzi Sumile
On-page SEO, Proofreader, and Content/SEO Writer located in the Philippines, with over four years of experience in Blog Content Management and On-page SEO.

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